Membership Management

Enjoy Less Admin By Giving Your Members More Control

FitSense provides your members with more control over their fitness journey, which in turn reduces administration for you and your team.

Get a demonstration

With FitSense, your members can manage key areas of their membership themselves, from making arrears payments to reactivating their membership, right through to requesting a membership freeze and submitting a cancellation request – all in the app.

Direct Debit Reinstatement

FitSense provides the ability for your members to reinstate their Direct Debit if it has been cancelled with the bank, providing a simple, low friction solution for members to simply and quickly re-instate it and become active members once again.

Watch the video below for a quick feature walk through!

Watch Video

step 01

Arrears Payments

Members can pay any membership arrears directly in the app, providing a no fuss solution to bringing their membership up to date. Members are alerted to arrears via a mobile notification. They simply tap on the notification which takes them through to the built in payment portal where they can clear their arrears quickly and securely.

Watch the video below for a quick feature walk through!

Watch Video

step 01

New Feature! Membership Freeze Requests

With FitSense, your members can submit Freeze requests via the app, which you simply approve or reject. You are alerted to all requests in ClubWise and can quickly and easily manage these in one place, streamlining and simplifying the Freeze Request process.

step 01

New Feature! Membership Cancellation Requests

With FitSense, your members can submit Cancellation requests via the app, as well as upload supporting documentation using the phone’s camera, which you simply approve or reject. You are alerted to all requests in ClubWise and can quickly and easily manage these in one place, streamlining and simplifying the Membership Cancellation Request process.

step 01